Or if not signed in, then do the following on Windows:Īfter starting Zoom (go to your Start menu, search Zoom, click Start Zoom) you will get the simpler screen with “join” or “sign in” Upon completion of that process, which should only take a 30 seconds to 1 minute typically, you will now be up to date. Once the download is complete, click Update Now. Zoom will then automatically check for available updates and download the latest version, if one is available. Click on the icon in the top right on the home screenģ. If you have the Zoom desktop application open, then do the following:ġ. To automatically download the latest version, simply go to the Zoom Download Centre We recommend checking for updates about once a month. These updates will often add new features which you will likely find very useful, as well as providing bug fixes and enhancing security. How did you get the older installer version 5.12.9? It may be my only hope too.Zoom regularly provides new versions of their desktop PC and Mac client.

It sounds like even with all this extra effort that I'll probably still have the problem.

How do you update the Driver? My Windows updates are current. I tried calling support (I have a paid subscription for work!) and was blown off twice with 'accidental phone disconnects' after waiting to talk to someone for at least 20-30 minutes! I tried doing a chat for tech support and was told I didn't have a paid subscription when I've been paying for it with auto draft for almost two years now!!! I am so infuriated!!! I wish there was another product/company to use because their customer support for paying customers is HORRIBLE. Clients see skips, lags, freezing but audio is ok.

I never had lag or freezing happen, but now it's happening all the time from my end. I am having the exact same problem: I am having very frustrating similar problems ever since doing the last upgrade pop up announcement.

Latest zoom version